OMAR's CV
OMAR MD
UAE Resident | Open to Part-Time & Full-Time Roles
Profile summary
Trilingual IT Support Assistant and Technical Specialist with spanning technical support operations, instructional leadership, and event coordination in the GCC. Fluent in English, Arabic, and Bengali, bringing practical expertise in SQL, data cleaning, Power BI, system configuration, and software deployment across 3 organizations. Committed to delivering accurate technical solutions, structured instructional programs, and efficient operational logistics.
Career highlights
Technical Operations: Managed device deployment including configuration, software installation, and data backup across 20 setups with zero data-loss incidents.
Instructional Leadership: Designed weekly lesson plans and tracked student performance metrics to adjust instruction for learners at multiple levels.
Event Coordination: Managed crowd flow and visitor registration processes while resolving visitor queries on the spot during high-volume periods.
Key skills
Professional experience
Directs technical support operations for individual and small-household clients, managing hardware fault diagnosis and software configuration. Oversees device deployment lifecycles from initial setup to data preservation across Windows and Android systems.
- Resolves hardware faults, operating system issues, and software conflicts across Windows desktop and Android mobile systems.
- Manages device deployment including configuration, software installation, and data backup across 20 setups with zero data-loss incidents.
- Provides plain-language technical guidance to non-technical users, reducing repeat support requests.
- Executes end-to-end system maintenance procedures for individual clients to maintain device functionality and security in 2022.
Guided student development across Mathematics, Science, and English for Kindergarten through Grade 9. Structured tailored instructional approaches and communicated formal progress reports to parents based on tracked performance data.
- Designed weekly lesson plans and tracked student performance metrics to adjust instruction.
- Broke down complex logical and technical concepts into step-by-step explanations for learners at multiple levels.
Reported to senior management while overseeing public-facing operational logistics. Coordinated large-scale participant gatherings, managing on-site registration desks and immediate public inquiries for events hosting 100 participants.
- Managed crowd flow and visitor registration processes for live gatherings.
- Resolved visitor queries on the spot during high-volume periods.
- Coordinated promotional displays and engagement booths under tight deadlines alongside cross-functional event staff.
Projects
Wrote and optimized SQL queries - including multi-table joins, subqueries, and aggregate functions - to analyze relational datasets and surface patterns across linked records. Cleaned, filtered, and normalized raw data tables to correct formatting inconsistencies and duplicate records, improving accuracy for downstream reporting.
SQLBuilt an automated Excel workbook using VLOOKUP, nested IF logic, and dynamic charts to track monthly spending across multiple categories. Applied conditional formatting and variance flags to highlight budget overruns automatically, removing the need for manual monthly review.
ExcelEducation
Computer Science
- Relevant coursework: Database Systems, SQL Querying, Systems Analytics, Computing Fundamentals.
- Grade 12
- Recognized for consistent academic performance; served as Class Prefect managing student-faculty liaison.
Certifications
Languages
English · Professional
Arabic · Professional
Bengali · Native
Urdu · Fluent
Hindi · Native